As an ongoing part of continuous improvement in our capability to meet customer requirements, we at Capital Adhesives desire your opinions on how we are doing in meeting your needs. Please help us to learn to serve your requirements more effectively by taking a few minutes to complete the survey below. Thank you for helping Capital Adhesives become a better supply partner.

Please complete the following information...

Contact Name

 

Customer Information

 

Your Email

 

Company Name

 

Survey

 

Product Performance/Quality

5 - Exceeds Expectations
4 - Very Satisfied
3 - Satisfied/Meets Expectations
2 - Somewhat Unsatisfied
1 - Unsatisfied/Does Not Meet Expectations

 

On-Time Shipment

5 - Exceeds Expectations
4 - Very Satisfied
3 - Satisfied/Meets Expectations
2 - Somewhat Unsatisfied
1 - Unsatisfied/Does Not Meet Expectations

 

Technical Support

5 - Exceeds Expectations
4 - Very Satisfied
3 - Satisfied/Meets Expectations
2 - Somewhat Unsatisfied
1 - Unsatisfied/Does Not Meet Expectations

 

Customer Service Response

5 - Exceeds Expectations
4 - Very Satisfied
3 - Satisfied/Meets Expectations
2 - Somewhat Unsatisfied
1 - Unsatisfied/Does Not Meet Expectations

 

How would you rate Lead time/Turnaround times on Purchase Orders?

 

How would you rate our response to Sample Requests and Price Quotes?

 

Is Capital Adhesives your primary supplier?

Yes
No

 

If No, What are your requirements for consideration of becoming primary supplier?

 

Please note any additional comments.

 

Please enter characters as they appear.